Dear valued readers,
Today we share with you how 5 youths had the chance to become “Manager for a day” in TBI Bank – Accounting and Reporting Manager, Recruitment and Employer Branding Manager, People and Organizational Development Manager and Call Center Manager.
You will Meet & Greet our recruitment collegues who will tell us what are the main challenges that they face in the recruitment field, how the recruitment process aligns to our vision of becoming a next generation digital lender and what inspires these young people in their day to day work.
You will learn more directly from our team that participated in a Google summit on how technology and everyday life connects closely, artificial Intelligence-first world coming at lightning speed, and explored what this technology revolution means for both consumers, and our customers in the finance industry.
We will visit together the refreshed office of our Business banking team in Bucharest and see once again how team work makes things happen. We shall start a tour around the locations of TBI Bank and get to know better the culture, traditions and people around these regions. Our first tourist guide is the Zone Corrdinator of Maramures – Sergiu Cioflica from TBI Credit.
What are the traditions in your region? Let us know.
Internal Communication manager
Manager for a day
Five youngsters took up the role of managers at TBI Bank within the initiative Manager for a Day, which is organized annually by Junior Achievement Bulgaria. The students were met at the bank by our HR Team. A general onboarding session was held with our People and Organisation Development Manager, Nevyana and Recruitment & Employer Branding Manager, Antoni, and followed by introduction to the other volunteering TBI Bank’s managers – Daniela Kostadinova, Yordan Stoyanov and Desislava Genadieva.
MEET & GREET
Silvia & Antonio: “Hearing the smile in our voices, brings back talents’ real ones”
Today we speak with the Recruitment force of the TBI Bank Human Resources Team – Silvia and Antonio. They will give us a better understanding of what are the main challenges in the recruitment field, how digitalisation gets closely connected to the talent acquisition process and what is inspiring these two young professionals in their day to day work.
- What are the main challenges that you face in the recruitment field?
As we as organisation have started the exciting journey of digitalisation, new roles and functions are emerging on permanent base. This requires from us to be constantly updated on the recruitment market trends, to study in details the new requirements and find different ways to attract top talents. As long as educational and professional background are very important, the soft skills, personal motivation and real energy, are the ones that make a current applicant, a potential employee who fits well to our organisational culture.
Think Finance with Google
Technology and everyday life have never been as closely connected as they are today. Artificial Intelligence-first world is coming at lightning speed, and we’ve been exploring what this technology revolution means for both consumers, and our customers in the finance industry.
A TBI Bank’s team joined in Warsaw on 4 to 5 October with top finance leaders from Central Europe to hear about innovation and best practices in finance to ensure we continue to meaningfully engage with our customers in this landscape, and how to become truly customer centric. All participants met in Campus Warsaw, a space where big ideas were shaping the future. Some of the key takeaways from the summit were:
Organizing data and structuring the way we collect information about prospects and customers is a top priority. We don’t need a lot of data to make decisions and move on “Use technology to be more human”: develop tools and solutions that support us in interacting with prospects and customers in a way that is user-friendly and relevant and to customize the customer experience, not to create automated, impersonal communications and solutions Cloud solutions will prevent “lock-in”, and help us be more agile.
“This is a time of assistants. So, even moved to digital channels, people like to have still personalized approach. And AI with chatbots, video channels can support it. Customized applications, personalized proposal are key in the current communication strategy.” said our collegue Olga Gulkova, Director Lean Division.
Surprise the winter with TBI Bank
October and November are the months in which we are preparing for the upcoming winter days. The time to finish and wind up the repairs we've started, the time to ensure the comfort, warmth and comfort of our homes and families. Winter is coming and we are aligned to the season with two campaigns on the market. The national campaign with the slogan “Surprise the winter with TBI Bank” (09.10.2017 г. – 30.11.2017) rewards with raincoats all customers who has signed a contract during this period and they automatically participate in a raffle for 500 umbrellas and 500 sets of shawls and hats. We have thought about the safety of our customers as well offering them the opportunity to buy new tires with TBI Bank. Besides the branded gifts, every customer who has signed a purchase contract during the campaign period participates in a lottery for Bluetooth car kits.You may learn more about the campaigns by visiting us in facebook.
TBI Bank rocking a job fair
We are happy to share with you more on the TBI Bank’s participated in a Job Fair in Romania. The event took place in Bucharest on the 20 – 21 October 2017 and has 11 years tradition. The Angajatori de Top gathered for two days the top employers of Romania. More than 100 companies participated, amongst which 6 banks and more than 5000 job opportunities were widely announced. The TBI Bank stand provoked real interest among young participants with the personal approach we had to all applicants and the Questions & Answers sessions. As a result, we have gathered a data base of about 500 applicants who proactively approached us with interest in various business areas. Besides the HR team representatives – Nina Mihaylova, Antonio Grigorov and Silvia Petrova, many other colleagues from Romania joined us to support and personally meet applicants which contributed to the success of the event.
Special thanks from the HR Team goes to our main supporters - Adina Magdalinoiu, Lucian Stan,Vitalii Shastun, Domnica Vasiliu, Nicoleta Pavel,Olivia Pal, Nicoleta Chirita, Gergana Staykova and Kostas Tovil.
Our value is live - TEAMWORK: using our energy, skills and resources under the power of one.
Refreshing the Bucharest headquarters takes teamwork
Any project, either complex and challenging, or much smaller scale one, needs strong collaboration - and refreshing the office is no different. With so many goals to achieve, tasks to juggle and deadlines to meet, with the right combination of internal resources, together with a team of dedicated colleagues, the first step of office refreshments in our Bucharest headquarters run smoothly with no disruption for the business, our staff or clients.
“This is just the beginning as we strive to constantly improve things in our day to day work. And our office - being central part of it” – said the colleagues there. The happy habitants this time are the Business Banking team together with Florentina Mircea, our Chief Business Banking Officer, who is the kind of person who always prefers to stay closer to the people and be a part of the team...
DID YOU KNOW?
Traditions in Maramures, Roumania
We invite you on a tour in Maramures (Roumania) with Sergiu Cioflica, Corrdinator Zonal Maramures si Salaj, TBI Credit who was that nice to host us and tell us briefly about Maramures region. Maramures is a beautiful region in Romanian. It is located in the north of Romania. It is that region where you must go if you want to see the Romanian traditions well preserved and where nature and humans are still related in such a beautiful and intimate way.
When starting to talk about Maramures, you can never decide what it is more important to begin with: the landscape, the people, the food, the traditions or, yes, digitalization.
EAGER TO LEARN
The next ten years of technology By Chris Skinner
The biggest change in the next decade is that the financial market leaders will be based on their data mining and analytics capabilities. This is a must for AI and machine learning, and data is going to be the heartbeat for banks to retain and gain customers. Those banks that have dirty data spread across multiple fragmented legacy systems will go into cardiac arrest within the next ten years...
QUOTE OF THE DAY
"The strength of the team is each individual member. The strength of each member is the team." Antonio Grigorov